Can I change or cancel my order?
If you have placed an order, but the order has not yet shipped, you can still modify the order. To make modifications, you can email us at sercice@kidspero.com. In the…
If I choose to cancel or return a product, when will I receive my refund?
If you cancel an order that has not yet been shipped, you will receive your refund within 15 days of the date you cancelled the order. If you return the…
What should I do if my package has been damaged during shipping?
We guarantee that our products are in new condition and undamaged before shipping. If you see any damage on the parcel upon delivery, please refuse to accept it from the…
What is your warranty policy?
This guarantee only applies to car seats and strollers purchased on our website. The guarantee period is 12 months from the date of the invoice. The guarantee covers issues caused…